Job Details

Business Systems Analyst II

  Central California Alliance for Health     Scotts Valley  

The Alliance is an award-winning regional not-for-profit health plan. We currently serve over 350,000 members in Santa Cruz, Monterey and Merced counties. We are a group of dedicated individuals driven by our mission of providing accessible, quality health care that is guided by local innovation. We are value-based, guided by the following:

  • Culture: We strive for a respectful, diverse, professional and fun workplace.
  • Customer Service: Our customers’ satisfaction is our highest priority.
  • Excellence: We value and continuously improve quality in our services.
  • Innovation: We leverage local talent to create solutions.
  • Integrity: We tell the truth and do what we say we will do.
  • Partnership: We collaborate with others for strong solutions.
  • Stewardship: We manage responsibly, and earn the trust of partners and regulators.

Analytics is a fun and focused department within the Analytics and Technology Services division. The BSA II role will primarily work as a liaison between our Developers and customers within the Health Services division. We are passionate about the work we produce and collaborate within the organization for impactful results.

You will have experience with and working knowledge of Care Management and/or Utilization Management platforms, a plus if you have worked with Essette. You will be data driven and an analytical thinker with the ability to provide outstanding customer service. You will work independently to research, evaluate, and implement solutions. You will always be thinking about workflow and process improvement as you work toward directly impacting the Alliance systems.

Under direction, this position manages Low to Medium - High complexity projects, performs maintenance, configuration, development and support Alliance system and reporting tools, performs analysis of Alliance system, data and reporting needs, and performs Project Management tasks.


  • SQL skills
  • Working knowledge of:
    • Current technology transmission and receipt methods / requirements of electronic data submissions
    • Medical terminology and related procedures and diagnostic coding
    • Medi-Cal and Medicare programs
  • Knowledge of:
    • The healthcare industry and the principles of healthcare planning
    • Proper project management techniques
    • Data visualization
  • Ability to:
    • Collect, interpret and evaluate data; and, to project consequences of recommendations
    • Assume responsibility and exercise good judgment in making decisions within the scope of authority of the position
    • Think and work effectively under pressure and accurately complete tasks within established times
  • Education and experience:
    • Bachelor’s degree
    • Two (2) years business analysis experience in a Medi-Cal or managed care environment is required; experience as a BSA I preferred; or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying


  • Medical, Dental and Vision Plans
  • Generous Paid Time Off
  • 11 Paid Holidays per Year
  • 401(a) Retirement Plan
  • 457 Deferred Compensation Plan
  • Tuition Reimbursement
  • Costco Membership Reimbursement
  • Health and Wellness Program
  • Fresh Fruit Delivery
  • Electric Vehicle Charging Stations
  • And many more!

For a complete position description and to apply online, please visit our website at

If this sounds like an opportunity that you or someone you know may be interested in we invite you to apply! Applicants must be currently authorized to work in the United States on a full-time basis.

Do not contact this company in solicitation of any product or service.

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