Job Details

Systems Engineer III

  Central California Alliance for Health     Scotts Valley  

The Alliance is an award-winning regional not-for-profit health plan. We currently serve over 350,000 members in Santa Cruz, Monterey and Merced counties. We are a group of dedicated individuals driven by our mission of providing accessible, quality health care that is guided by local innovation. We are value-based, guided by the following:

  • Culture: We strive for a respectful, diverse, professional and fun workplace.
  • Customer Service: Our customers’ satisfaction is our highest priority.
  • Excellence: We value and continuously improve quality in our services.
  • Innovation: We leverage local talent to create solutions.
  • Integrity: We tell the truth and do what we say we will do.
  • Partnership: We collaborate with others for strong solutions.
  • Stewardship: We manage responsibly, and earn the trust of partners and regulators.

The Systems Engineer III is part of our Technology Services team which is made up of dedicated individuals who are passionate about technology and how it impacts health care. We hold team stand-ups to discuss our ongoing projects where we explore new ideas and collaborate in an open environment. We are a team who welcomes a willingness to learn and work together to improve Alliance technology.

You have thorough knowledge of Microsoft Windows Server, Exchange Server, VMWare View and ESX server, and Active Directory (AD). You also have working knowledge of a combination of the following: Telecom hardware and software, BizTalk, SharePoint, TFS, Footprints ticketing system, and/or Rightfax. The ideal candidate will have a Bachelor’s degree in Computer Science, Computer Engineering or related field.

Under supervision, this position provides advanced server, architecture and network infrastructure development and support to business-critical systems, plans, coordinates, and executes complex business-critical infrastructure projects across multiple departments, and researches, develops, tests, and deploys new technologies.


  • Working knowledge of:
    • ITIL project guidelines and processes
    • Server, desktop and network administration
    • Networked printer installation, configuration, and management
    • Enterprise anti-virus/anti-spam/anti-malware solutions, including Symantec and/or TrendMicro
    • KMS and WSUS servers
    • DNS, DHCP, GPO's, SMTP, WINS, and performance
    • Mobile devices such as laptops and cell phones and mobile device management software
  • Ability to:
    • Create a technical project plan and coordinate assigned projects
    • Communicate technical knowledge to non-technical recipients
    • Write clear, concise, and accurate procedures, manuals, and documentation
    • Research, compile, analyze and make recommendations regarding technology
    • Prepare and conduct training related to infrastructure projects
    • Work independently and as a team member
  • Education and Experience:
    • A minimum of seven (7) years of experience in a computer operations environment which must have included PC hardware and software support, administration and engineering, or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying


  • Medical, Dental and Vision Plans
  • Generous Paid Time Off
  • 11 Paid Holidays per Year
  • 401(a) Retirement Plan
  • 457 Deferred Compensation Plan
  • Tuition Reimbursement
  • Costco Membership Reimbursement
  • Health and Wellness Program
  • Fresh Fruit Delivery
  • Electric Vehicle Charging Stations
  • And many more!

For a complete position description and to apply online, please visit our website at

If this sounds like an opportunity that you or someone you know may be interested in we invite you to apply! Applicants must be currently authorized to work in the United States on a full-time basis.

Do not contact this company in solicitation of any product or service.

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