HOW TO APPLY

Please apply directly by visiting: https://www.1440.org/careers

Join Our Team at 1440 Multiversity

1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every learning program serves our community and advances our mission of creating hope for living well. We offer immersive learning programs that inspire people to Live, Lead, Love, Work, and Wonder more fully.

At 1440, hospitality is more than service – it's Deep Hospitality, an authentic and genuine love for others. Every team member plays a role in shaping meaningful guest experiences while contributing to a mission-driven culture of care, learning, and transformation.

Why Work Here

We believe our employees are our greatest resource. 1440 is proud to be recognized as a Great Place to Work® certified organization. When you join our team, you can expect:

Mission-Aligned Culture – Be part of a values-driven nonprofit where your work creates lasting impact.

Competitive Compensation – We offer some of the highest wages in Santa Cruz County, along with a robust benefits package.

Comprehensive Benefits – Health, dental, and vision insurance, life coverage, PTO, paid holidays, retirement savings, and more as requirements are met

Growth & Development – At 1440, you'll grow within a workplace that lives the principles of learning, feedback, and continuous improvement.

Wellness & Nature – Enjoy a 75-acre redwood campus with hiking trails, wellness classes, and shared rituals that support balance and belonging.

Community & Recognition – Staff are celebrated through team events, discretionary recognition bonuses, and opportunities to engage in community service projects.

Your Role

As a member of the 1440 team, you will bring professionalism, care, and a commitment to our mission into your daily work. Every role at 1440 supports the guest experience, whether by preparing meals, maintaining facilities, welcoming guests, or delivering programs.

You'll have the chance to:

• Contribute your skills to a collaborative team that values ideas and feedback.
• Build relationships with colleagues who care deeply about people and purpose.
• Grow personally and professionally through our culture of learning and continuous improvement.
• Work in a beautiful, inspiring environment where your efforts make a tangible difference.

What We're Looking For

We seek individuals who:

• Are motivated by purpose and service.
• Bring a strong work ethic and attention to detail.
• Value teamwork and authentic connection with others.
• Are open to learning, feedback, and growth.
• Want to be part of a mission-driven culture of belonging.

Summary: The Assistant Operations Manager is responsible for supporting the Operation Manager in ensuring that programs, event operations and Food and Beverage operations run efficiently. This position champions friendly service and leads teams that attentively execute all event details, fulfill banquet event orders, ensure accurate billing, inventory and achieve guest satisfaction.

Essential Responsibilities will include the following, and other duties may be assigned.

Mission Vision and Values Duties:

• Mission: A learning destination where energy, discovery, and creativity flourish.
• Vision: Creating hope for living well.
• Learning Pillars: Live Well; Lead Well; Love Well; Work Well; Wonder Well

Support Leadership Duties:

• Facilitates campus-wide food and beverage offerings, signature classes, and events.
• Assists the Operations Manager in overseeing the Kitchen Table, Common Grounds Cafe and Program Experiences.
• Coordinates with the Director of Rooms, Director of Program Experiences, Program Experiences Manager, and Executive Chef to facilitate flawless execution of all programs.
• Proactively manages assigned events and programs to ensure smooth operational execution.
• Coordinates logistical requirements and prepares meeting space set-ups according to specifications.
• Accommodates faculty requests and needs.
• Provides campus orientation to guests.
• Verifies that event and program space is accessible, clean, comfortable, and secure for guest use.
• Manages Operation Support Associates and Private Event Servers.

Department Duties:

• Prepares and organizes coffee breaks, carts, tables, and action stations with the appropriate supplies for service and maintains cleanliness throughout the service.
• Ensures all daylong coffee break services, evening beer and wine bars, private receptions, dinners, and culinary events are maintained.
• Assists with the physical set-up and strike down and cleanliness of event functions and oversees table presentations.
• Inspects food and beverage, ensuring standards are followed.
• Preforms inventories
• Contribute to maintaining the financial goals of the division by controlling costs, expenses and labor based on the Organization's standards
• Support Common Grounds Cafe operations by covering shifts as needed
• Support Rooms Division and other departments operations as needed

Other Duties:

• Communicates changes in attendance figures, ensures tracking of consumption, procurement and requisitioning of desired products, and billing accuracy.
• Reviews final billing upon conclusion of events and programs.
• Works early mornings, nights, weekends, and holidays.
• Customarily and regularly exercises discretion and independent judgment only under general supervision.

Supervisory Duties:

• Holds direct reports accountable for each deliverable's performance and quality, ensuring that they are timely, complete, and up to organization standards and ensuring the Organization's core values are upheld.
• Manages employee's performance with a consistent and constructive feedback cycle that takes a collaborative approach to employee learning and development. Administers additional training, coaching, and issues progressive discipline when appropriate.
• Proactively conducts workforce planning to ensure staffing availability meets service, product, and/or business demands.
• Reviews punctuality and attendance timekeeping reports while holding employees accountable for organization policy. Provides coaching, training, and progressive disciplinary action when necessary.
• Monitors and consistently enforces all meal and rest break policies for staff by ensuring compliance with state and federal laws. Audits employee timekeeping records for accuracy and ensures that meal and rest breaks are taken timely per organization policy. Schedules meal breaks when appropriate.
• Communicates with staff on organization policy or procedure changes and provides guidance or training when necessary.
• Adapts or develops departmental training materials based on workforce skillset, conduct, or schedules training to meet organization goals. Ensures compliance training requirements met and conducted timely and in accordance with regulatory agency requirements.