Job Details

Visitor Service Aide

  2019-03-14     Friends of Santa Cruz State Parks     Santa Cruz County & San Mateo County     15.27 hour  
Description:

Friends of Santa Cruz State Parks (Friends)

Title:                                Visitor Service Aide

Reports to:                     Field Operations Director

Time Base:                     Seasonal Position of up to 1,500 regular hours per year

About the position: This seasonal position is a visitor service/kiosk staff support role for a non-profit organization that works in concert with California State Parks to maintain and enhance the State Parks in the Santa Cruz District.  Friends is looking for individuals who would enjoy working with State Parks Staff in the operations of the campgrounds and day use areas at our beautiful State Parks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

  • Fee collection
  • Registrations of campers and day users;
  • Providing park information and explaining rules and regulations to visitors in person and via phone;
  • Use of a computer for daily financial accounting;
  • Using a two-way radio and reporting emergencies to Park Rangers or Staff;
  • Other clerical duties as requested by State Parks Staff.

QUALIFICATION REQUIREMENTS:

  • Commitment to the mission of sustaining the legacy of our state parks and beaches;
  • For most locations, use of a private vehicle is required;
  • Must have a valid driver’s license with a good driving record and a reliable vehicle in good working condition; Mileage reimbursement provided upon submission;
  • Cash handling and customer service experience preferred;
  • Strong written and oral communication skills;
  • Ability to make change for simple transactions required;
  • Must adhere to State Parks’ and Friends’ uniform and grooming standards.  All locations require wearing an approved uniform.  Uniforms and/or a uniform allowance is provided.
  • Must be able to work an 8 or 10 hour shift dependent on location.
  • Full-time and part-time positions are available, depending on operational needs, shifts of 8 to 10 hours vary by locations;
  • Must be able to work on weekends, evenings and holidays depending on operational needs;
  • Applicants who have previously worked seasonal/temporary positions for State Parks must be separated for at least ninety (90) days to be eligible for hire by Friends.

WORKING CONDITIONS: The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Variations in conditions may occur under certain circumstances.

ENVIRONMENT:

  • Most of the time performing job duties is spent in a kiosk, in a park environment;
  • Some of the time performing job duties is spent indoors, on a computer;
  • Noise level in the work environment is usually moderate;
  • The temperature of the work environment is usually moderate.

PHYSICAL DEMANDS:

       The job may require some or all of the following abilities:

  • Bend, twist, push, pull, climb, squat, crawl, reach, and kneel;
  • Sit, climb or balance; stand and walk; grasp with hands and fingers; and lift up to 25 lbs.;
  • Use hands to finger, handle or feel objects, tools, or controls.

MACHINES, TOOL AND EQUIPMENT:

  • Automobile, copier, fax, computer, cash register and 10-key calculator, writing instruments and telephone.

TRAVEL:

  • This job requires regular routine travel.

Equal Opportunity Employer

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Friends of Santa Cruz State Parks (Friends) will be based on merit, qualifications, and abilities. Friends does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including breastfeeding and conditions related to breastfeeding), gender (including gender identity and gender expression), national origin, ancestry, age, mental or physical disability, medical condition, genetic characteristics and information, marital status, registered domestic partner status, military and veteran status, sexual orientation or any other characteristic protected by law. In addition, in accordance with California law, Friends does not discriminate on the basis of the following categories: possessing a California driver’s license issued to an undocumented person; a lawful change of name, Social Security Number or federal employment authorization document; or receipt of public assistance in the form of Medi-Cal coverage.

Compensation

Non-exempt, Seasonal Position of up to 1,500 regular hours per year. Starting wage $15.27 / per hour.

We will respond to all applications under active consideration.


Do not contact this company in solicitation of any product or service.

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