Job Details

Housing Navigator- Chinatown Community L

  2020-04-01     California State University, Monterey Bay     Seaside  

Housing Navigator- Chinatown Community Learning Center


Department Name: Health Sciences & Human Servcs

Job Number: FP2020-688

Status: This is a full-time (40 hours per week), temporary position through December 31, 2020. Open until filled.

Priority Screening Date:

Recruitment Status:

Position Description:

This a full-time, 40-hour per week position. This position is dependent upon grant funds, which expires on December 31, 2020. In the interim, there will be multiple concerted efforts to seek additional funding.

Position is located primarily at: 22 Soledad Street Salinas, CA 93901


The Housing Navigator will work directly with homeless individuals and provide individualized support by helping develop a personalized service plan to address any barriers to obtaining and maintaining permanent secure stable housing. This position is under the oversight of the CHE Principal Investigator and the general supervision of the CHE Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Identify and build rapport with clients to identify housing needs, to potential barriers to maintaining housing, and to develop strategies for maintaining housing

• Educate clients on different housing resources and options available to them

• Work directly with clients to apply for and obtain appropriate housing vouchers, subsidies, and security deposit assistance.

• Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities

• Conduct assessments to identify needs and referrals for social and housing services

• Develop and implement an individual housing plan for each participant

• Provide advocacy to help address issues and barriers between landlord and participant that may prevent move in

• Provide information and instruction to participants regarding how to complete a housing application, housing search, tenant rights and responsibilities, including observation of rental agreement rules, and being a good neighbor

• Follow-up with each participant at least weekly to ensure they are making progress towards their housing placement goals and provide back-up documentation in the client's file

• Provide individualized support that helps participants develop a plan that identifies barriers to acquire and sustain housing

• Network and collaborate with Monterey County area housing resources and area homeless service providers

• Work directly with area homeless service providers to verify homeless status of clients and to complete Continuum of Care/Homeless Certification paperwork

• Maintain accurate and timely documentation of progress notes, financial records, and other data necessary for client care and reporting goals/outcomes

• Maintain client-related data tracking systems, including case notes and complete HMIS entries.

• Prepare case-related reports including outcomes, successes, and challenges

• Generate client data for monthly reports

• Maintain complete and accurate documentation of service objectives and outcomes

• Maintain confidential, professional boundaries with clients

• Provide counseling to individuals regarding the use and effect of alcohol and drugs.

• Assist individuals to identify their need for treatment, provide substance use treatment referrals, and collaborate for individualized care.

• Coordinate and communicate regularly with the Housing Locator, Community Homeless Solutions, and Central Coast Center for Independent Living's (CCCIL) case coordinators and case managers; collaborate with other professionals involved with clients, when appropriate.

• Provide assistance, advice, and information to clients on all aspects of job readiness, employment search, and determine realistic steps toward meeting their career goals

• Participate in staff meetings, collaborative case conferences, support team meetings, and other related meetings.


Ability to operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

Knowledge, Skills and Abilities:

• Must be culturally competent

• Knowledge of community resources desired; housing assistance programs including Veteran

• Services, Rapid Rehousing, and Section 8

• Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational

• Interviewing strategies, Harm Reduction, and Housing First models of service delivery

• Creative problem-solving skills

• Ability to communicate effectively and respectfully with a wide variety of staff, clients, property managers, property owners, and service providers

• Desire to be an advocate to help individuals who are chronically homeless find and secure housing.

• Ability to teach housing search skills to participate in individual or group setting

• Personal recovery experience is not required, however, knowledge of recovery support systems and 12-Step programs desired

• Ability to work independently with minimal supervision and to work collaboratively as a team

Minimum Qualifications:

• Must have a Master’s degree in Social Work, Counseling, or related field,

• One year of counseling experience in an alcohol or other drugs (AOD) or mental health setting preferred


• Minimum one (1) year of experience in street outreach and/or housing navigation with homeless services,

• Bi-lingual capabilities are helpful but not required,

• Demonstrated understanding of and commitment to CSUMB’s vision statement.

Specialized Skills:

Preferred Qualifications:

● Bilingual preferred but not required

Specialized Skills:

Preferred Qualifications:

● Bilingual preferred but not required

Special Conditions of Employment:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).

• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in as a condition of employment.

• This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by

• This position has been designated as a sensitive position with:

• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

• This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.

Compensation and Benefits:

The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. The monthly salary for this position is: $5,000. This is an exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits.

The University Corporation at Monterey Bay also provides access to affordable campus housing:

University Corporation at Monterey Bay positions are “at-will” employment.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

How to Apply:

To apply, visit

For full consideration, submit the required documents. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the (

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.

Do not contact this company in solicitation of any product or service.

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