Job Details

Front Office Agent Featured

  2021-06-10     InterContinental The Clement Monterey     750 Cannery Row     18.00 hour  
Description:

Come join InterContinental The Clement Monterey team!!! Do enjoy meeting new people? Do you enjoy interacting with People? Come jumpstart your career in hospitality and become a part of a dynamic team?

The Front Office Agent is responsible for maintaining and promoting hospitality at all times, providing personalized service to guests upon arrival, during their stay and upon departure. The Front Office Agent will perform all Front Office functions, (inclusive of answering all incoming calls and transferring call as appropriate), serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone and assisting guests in other areas when needed. The Front Office Agent will promote hotel services and anticipate guest needs to promote higher guest satisfaction. As part of this job, this individual is required to: demonstrate great computer competency skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

WORK EXPERIENCE: Minimum of 1 year of customer service position is required in Hospitality or equivalent.

PREFERRED QUALIFICATIONS:

  • Degree/Certifications in Business Management or Hospitality
  • Bilingual or Multilingual
  • Prior hotel experience
  • Emotional Intelligence Training

We offer a competitive compensation and benefits! If you are interested, please visit our website at www.phmhotel.com. Pacific Hotel Management, LLC accepts applications for open positions only, if you are interested in applying please apply in person at 750 Cannery Row in Monterey.

The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position, and are solely a guideline for these positions.

Pacific Hotel Management, LLC is an Equal Opportunity Employer. AA/EOE/M/F/D/V


Do not contact this company in solicitation of any product or service.

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