Job Details

Industrial Counter Service and Sales Technician Featured

  2024-07-15     The Hose Shop Inc.     121 Ingalls St Santa Cruz     20-25 hour  

Industrial Counter Service and Sales Technician 

The Hose Shop

Position Summary: Industrial Counter Sales Technician is responsible for supporting many aspects of the business operations from product handling to maintaining inventory, along with customer service for both walk in and phone sales in a high integrity, enjoyable, fast-paced team environment.

Primary Duties:

  • Ensure that the highest level of customer service and ethics are followed.
  • Assist customers and respond to inquiries in a timely manner with excellent customer service.
  • Provide customer support with technical product information.
  • Generate and maintain accurate required documentation.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Receive products, including unloading, verifying & receiving into system.
  • Allocate, distribute, pull/pick product in proper location.
  • Package and stage materials or products for shipping (shrink wrapping, boxing, labeling).
  • Ship products utilizing various methods from national carriers to customer vehicles.
  • Assist with inventory control and management.
  • Administer quality control, ensuring damaged product is not received or sent.
  • Assembly production involving building small to large hoses.
  • Fabrication and use of complex machinery for kitting manufacturing may be required.
  • Complete forklift/safety orientation course(s); operate forklift as needed.
  • Maintain a safe, clean, and organized work area.
  • Comply with all company rules, policies, and procedures.
  • Adhere to strict Safety Guidelines

Basic Requirements:

  • Must be over the age of 18 to apply.
  • Valid and clean driver`s license
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Basic computer skills including use of MS Office (Word, Excel and Outlook), with a willingness to learn new software programs. 
  • Must have basic math skills.
  • Experience with industrial distribution with familiarity with industrial and hydraulic hose and fittings, is a plus.
  • Mechanical background and forklift certification (applicable state certification) are a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Ability to speak and translate Spanish is a plus.


$20-25/Hr. depending on experience


Medical, Dental, and Vision, Insurance 

401K with matching

Paid holidays/vacation/sick time.

Do not contact this company in solicitation of any product or service.

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